The hotel is set up in an african style. As soon as the taxi drops you in front of the hotel, you have to walk over a lake surrounded by the noise of all kinds of animale and waterfalls. Really a cool and unique jungle experience.
Even though the resort is not directly situated at the beach, I didn't miss the beach as there is 2 swimming Pools surrounded by sand. And their is no private beach anyhow in this area.
The beach is only a 7 min walk, but very busy. So you will not regret have chosin this resort because of it's location (which was one of my doubts before I confirmed this holiday, as this is usually one of my criteria to select a hotel)
Rooms:
We were happy to have one of the suites on the top floor, overlooking the resort, the famous dunes of Gran Canaria & the sea. The rooms are very spacious with a big double bed, a big wardrobe, minibar and a big bathroom. All very clean!
There was a big balcony which was great to enjoy the view.
Bathroom:
The bathroom was very large with a tub and a rain shower (seperate).
There is a window you can open to enjoy the view from your bath or shower (great, cause nobody could see you on the top floor).
Amenities like soap, shampoo and conditioneer are provided at the sink with a big mirror.
One of the less positive points was the fact the toilet was also in this bathroom.
We've also seen the standard room of our friends and they're also spacious with seperate bath & shower. And there is a separate toilet in the stnd. rooms too.
Exactly the same facilities, but less wardrobe space and less space.
Restaurant:
We booked this hotel in halfboard and enjoyed the very large and variated buffet as well in the morning as in the evening.
There is really a very broad choise at any time in the mail restaurant. There is also a smaller restaurant next door with themed buffets with great and fresh products. This to switch from atmosphere from time to time. But I have to be honest 9 out of 10 times we took diner in the mail restaurant, as we preferred the larger choise.
The fact we could eat on the terrace every morning and evening was such a great feeling. In the morning you wake up with the sun on your face and in the evening you could enjoy the romantic atmosphere with candles in the middle of green trees.
Facilities:
One of the most positive things in this hotel is the variety of Pools, you have 3 big Pools in total:
1. Pool with waterfall, sand beach with the water going down slowly (like the sea) and a seperate part for children (Family pool). Also small poolbar.
2. Adult only pool (much smaller, but still large) who is round shaped directly to the main bar (also night bar with live music)
3. Largest pool with river and partially sanded pool side. Connected to a la carte restaurant and poolbar. You can take a sunbed along the river in one of the corners and be quiet private.
There is free WiFi in the lobby of the hotel and in the rooms, but as the resort is so big you can better by a router at the reception. It is not expensive (forgot the price) and you can use it all over the island without any xtra cost (small box you can carry with you along the beach)
The resort is very large and with its typical african trees and flowerd it is just amazing to walk through the resort in the evening when everything is lighted.
We really had a romantic stay and enjoyed this hotel for the full.
We're definitely planning to go back (even though this is not one of my habits as I'm willing to explore as much as possible).
Positive points:
- wide range of facilities
- special african atmosphere
- wide variety of food at the buffets ( always very varieted starters buffet, cheese buffet and desert buffet)
- modern and large rooms
Negative points:
- staff is not always as helpfull as you would expect in a 5* spain resort.
- the choise of the main course was not always very varieted (should be more fish instead of pork and veal)
I would rate this hotel 8,5/10. I would have given a 9 should the service be more smoothly, but for a 5* resort it was not always as it should be. But the facilities are really worth a 9/10!
HINT: make sure you have a room overlooking the dunes and the sea, this is really worth paying for (as half of the rooms are overlooking the inner country = nothing to see)
HINT: go for a walk to the shopping center at the promenade for real brands.
And definitely make a walk through the dunes of Gran Canaria.
The nightlife is great (especially for gay people) and you can easily pick a taxi for a reasonable rate to the city centre.
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